PRIVACY POLICY
Marco Wölfel
Dohlenweg 13
42657 Solingen, Germany
Email: Kontakt@vNxture.de
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. Access Data and Hosting
You can visit our website without providing personal information. Each time a website is accessed, the web server automatically records a so-called server log file, which includes the name of the requested file, your IP address, the date and time of access, the amount of data transmitted, and the requesting provider (access data). This log file documents the access. These access data are evaluated solely to ensure the smooth operation of the site and to improve our services. This serves to protect our overriding legitimate interests in the correct presentation of our services under Article 6(1)(f) GDPR. All access data are deleted no later than seven days after your visit.
1.1 Hosting
Some services for hosting and displaying the website are provided by our service providers as part of processing on our behalf. Unless otherwise specified in this privacy policy, all access data and data collected in forms on this website are processed on their servers. If you have questions about our service providers and the basis of our cooperation with them, please contact us via the methods outlined in this privacy policy.Kontaktmöglichkeit.
1.2 Content Delivery Network (CDN)
To reduce loading times, we use a content delivery network (“CDN”) for certain offers. Large media files, for example, are delivered via regionally distributed servers of external CDN service providers. These service providers process access data on their servers. They act as data processors on our behalf. Our service providers may operate in countries outside the EU and EEA. For these countries, no adequacy decision by the European Commission exists. Our cooperation with these providers relies on the European Commission’s standard data protection clauses. For more information, please contact us.
2. Data Processing for Contract Fulfillment and Communication
2.1 Contract Fulfillment
To fulfill contracts (including responding to inquiries and handling claims or warranty issues), we collect personal data you voluntarily provide as part of your order under Article 6(1)(b) GDPR. Required fields are marked, as we need this data to process your order. Without it, we cannot fulfill your request. The data collected is evident from the respective input forms. More details about how your data is processed, particularly regarding sharing with our service providers for order, payment, and shipping purposes, are explained below. After fulfilling the contract, your data will be restricted for further processing and deleted after the tax and commercial retention periods expire, unless you explicitly consent to further use or we are legally permitted to process the data beyond this, which we will inform you about here.
2.2 Customer Account
If you consent under Article 6(1)(a) GDPR to creating a customer account, we will use your data to set up and store your account for future orders. You may delete your account at any time by contacting us or using the functionality in your account settings. Once deleted, your data will be removed unless you consent to further use or we are legally permitted to retain it, as outlined in this privacy policy.
2.3 Communication
To handle your inquiries, we collect personal data provided voluntarily when you contact us (e.g., via a contact form or email). Required fields are marked as such, as this information is necessary for processing your inquiry. The data collected is evident from the respective input forms. Once your inquiry is fully processed, your data will be deleted unless you explicitly consent to further use or we are legally permitted to process the data beyond this.
3. Data Processing for Shipping
To fulfill contracts under Article 6(1)(b) GDPR, we share your data with the shipping service provider tasked with delivering your order.
Data Sharing for Delivery Notifications
If you provide your explicit consent during or after placing your order, we share your email address with the shipping provider to allow them to notify you about delivery. This consent can be revoked at any time by contacting us or the provider directly at:
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn, Germany
4. Data Processing for Payment
In processing payments for purchases made in our online shop, we work with technical service providers, financial institutions, and payment service providers. For detailed information regarding data processing during transactions, fraud prevention, or the optimization of payment processes, please refer to the corresponding sections of this privacy policy.
4.1 Data Processing for Transaction Execution
Depending on the selected payment method, we forward the data necessary for processing the payment transaction to our technical service providers, who act as data processors on our behalf, or to the authorized financial institutions or the chosen payment service provider, as required for payment processing. This processing is carried out to fulfill the contract in accordance with Art. 6(1)(b) GDPR. In some cases, payment service providers collect the data required for payment processing directly, for example, via their own website or through technical integration in the ordering process. The privacy policy of the respective payment service provider applies in such cases. For questions regarding our payment processing partners and the basis of our collaboration with them, please refer to the contact information provided in this privacy policy.
4.2 Data Processing for Fraud Prevention and Optimization of Payment Processes
Where applicable, we provide our service providers with additional data, which they use alongside the data necessary for payment processing as our data processors for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, handling disputed payments, supporting accounting). This processing is carried out in accordance with Art. 6(1)(f) GDPR to safeguard our overriding legitimate interests in fraud protection and efficient payment management as part of a balancing of interests.
5. Advertising via Email
Email Newsletter Subscription
If you subscribe to our newsletter, we use the data required for this purpose or the data you have separately provided to regularly send you our email newsletter based on your consent pursuant to Art. 6(1)(a) GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact details described below or via a link provided in the newsletter. After unsubscribing, we delete your email address from the mailing list unless you have expressly consented to further use of your data in accordance with Art. 6(1)(a) GDPR, or if we reserve the right to use your data for purposes permitted by law and about which we inform you in this notice. Our service providers are based in and/or use servers located in Israel. The European Commission has deemed Israel to have an adequate level of data protection. Additionally, our service providers use servers in the USA, South Korea, Taiwan, and other countries outside the EU and EEA, for which no adequacy decision by the European Commission exists. Our collaboration with these providers is based on the European Commission’s standard contractual clauses.
6. Cookies and Other Technologies
To make your visit to our website more appealing and enable the use of certain functions, we use technologies, including cookies, on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of your browser session, meaning when you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser the next time you visit (persistent cookies). When using our online services, we apply strictly necessary technologies to provide the explicitly requested telemedia service. In such cases, storing information on your device or accessing information already stored does not require your consent. We also use technologies essential for the use of certain functionalities on our website, such as the shopping cart function. These technologies collect and process data including your IP address, time of visit, device and browser information, and details about your use of our website, such as shopping cart contents. This processing is carried out to protect our legitimate interests in optimizing the presentation of our services, in accordance with Art. 6(1)(f) GDPR. You can find cookie settings specific to your browser under the following links for Microsoft Edge, Safari, Chrome, Firefox, and Opera.
7. Social Media
7.1 Social Plugins from Instagram (by Meta)
Our website uses social buttons from social networks. These buttons are integrated into the page as HTML links, meaning no connection to the servers of the respective provider is established when you visit our website. Clicking one of these buttons opens the webpage of the respective social network in a new browser window, where you can, for instance, use the Like or Share button.
7.2 Our Online Presence on Instagram (by Meta) and YouTube
If you have given your consent to the respective social media provider under Art. 6(1)(a) GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presence on the aforementioned social media platforms. Pseudonymized usage profiles are created from this data, which may be used to display advertisements on and off the platforms tailored to your presumed interests. Cookies are typically used for this purpose. For detailed information on how the respective social media provider processes and uses your data, including contact options and your rights and settings to protect your privacy, please refer to the privacy policies of the providers linked below. If you need further assistance, you may contact us. Instagram (by Meta) is offered by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is typically transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our collaboration with them is based on the European Commission’s standard contractual clauses. Data processing related to visits to an Instagram (by Meta) fan page is carried out based on a joint controller agreement under Art. 26 GDPR. Further information, including on Insights data, can be found here. YouTube is offered by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Information automatically collected by Google about your use of our online presence on YouTube is typically transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our collaboration with them is based on the European Commission’s standard contractual clauses.
8. Contact Options and Your Rights
8.1 Your Rights
As a data subject, you have the following rights:
- Right of Access (Art. 15 GDPR): You have the right to request information about the personal data we process about you to the extent specified in Art. 15 GDPR.
- Right to Rectification (Art. 16 GDPR): You have the right to request the immediate correction of inaccurate personal data or the completion of incomplete personal data stored by us.
- Right to Erasure (Art. 17 GDPR): You have the right to request the deletion of your personal data stored by us, provided further processing is not required for: exercising the right to freedom of expression and information; compliance with a legal obligation; reasons of public interest; or the establishment, exercise, or defense of legal claims.
- Right to Restriction of Processing (Art. 18 GDPR): You have the right to request the restriction of processing of your personal data under the following conditions:
- You contest the accuracy of your personal data.
- The processing is unlawful, and you oppose the deletion of the data.
- We no longer need the data, but you require them to establish, exercise, or defend legal claims.
- You have objected to processing under Art. 21 GDPR.
- Right to Data Portability (Art. 20 GDPR): You have the right to receive your personal data, which you provided to us, in a structured, commonly used, and machine-readable format, or to request the transfer to another controller.
- Right to Lodge a Complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority, typically in your habitual place of residence, workplace, or where our company is based.
Right to Object
If we process your personal data based on our overriding legitimate interests as part of a balancing of interests, as described above, you have the right to object to this processing with future effect.
If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, your right to object is limited to cases where reasons arise from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims.
This limitation does not apply if the processing is for direct marketing purposes. In this case, we will cease processing your personal data for that purpose immediately.
8.2 Contact Options
If you have any questions regarding the collection, processing, or use of your personal data, or if you wish to request information, correction, restriction, or deletion of data, as well as to revoke any consent given or object to specific uses of your data, please contact us directly using the contact details provided in our legal notice.